Papillon 25

25 Valley St, South Orange, NJ 07079, USA

About Papillon 25

4.1 / 5

from reviews

    Angelique Jester
    -
    May 05, 2021

    First off let me say that I've actually been to this place a few years ago and the food and service was amazing. However this past Sunday my girlfriends and I decided to eat here and have a few drinks. Service was terrible and the food was equally bad. We ordered crab cakes which looked so unappetizing we sent it back. The wings were soaked in oil, the Calamari had no taste and was rubbery. The only good thing we had was the basmati rice, and vegetables. There was only one waiter and he was also responsible for making our drinks. My two girlfriends got their drinks while I waited an additional 20 minutes for my drink. When we addressed our issues with the Manager Alex about the food he was very nonchalant and basically said he was not the cook and never offered an apology. The gentleman that was bringing our food to the table offered to get us a round of drinks for such poor service but he never even made good on the offer. Not only was this one of the worst experiences at a restaurant, the prices are ridiculous for such tasteless food. It's as if the Chef did not have any pride in what he sent out the kitchen. This Place will never get my business again! Horrible customer service!!!

    Ray Anson Jones
    -
    April 25, 2021

    Food tastes great! Had coconut shrimp for the appetizer and catfish with collard greens for the entree. The bartender Jamie provided excellent service and makes the best old fashioned that I have tasted to date.

    Salhah Muhammad
    -
    May 11, 2021

    Food and service was excellent!!! Waiter's first day and he was exceptional. I'm sorry I don't remember his name. Kudos!!!

    Daniel Clyburn
    -
    March 11, 2021

    Loved this place. Restaurant has a warm and welcoming atmosphere. Service was really prompt. Wait staff was attentive. Alex exceeded my service expectations. Food was really really good. Highly recommended.

    Tanya T
    -
    April 25, 2021

    Unfortunately, as much as I would love to support my people , the service was horrible, we waited an hour and a half for someone to at the very least bring bread to the table. Definitely over priced for what you get. The food was not that great..... the atmosphere was about the best this location had to offer.

    Papillon 25

    Our Address

    25 Valley St, South Orange, NJ 07079, USA

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